I have never been let down using their provider or goods provided.
I Enjoy TJC and I also constantly come across their…
I like TJC and that I constantly pick their unique customer care most pleasing and helpful. In addition love the presenters because they brighten my day while I observe the Chanel. I’ve just recently ordered some lovely Leighton Denny goods. The hand wash and lotion are making my palms really comfortable and smells devine.
There Has Been lots of complications with your…
There has been plenty complications with your website, making it near on impossible to bid regarding ?1 auctions. When I contacted CS they only say there aren’t any issues. It has come going on for weekly today. In addition there are a lot of delays obtaining my personal orders away for shipping, and sales being separate being provided on different dates that makes it difficult to go on track as to what I have was given and what I have not.Other than that for the most part i will be satisfied with the products.
Completely wrong items delivered
My personal companion bought me personally the Opatra Synergy set-in Rose, on 28/08/21. The guy gave it in my opinion two weeks before. I exposed they several days in the past and it is not the emerge flower and there are no safety handles on some of the three systems. We called support service last night and I cannot go back the ready even as we have had they a lot more than thirty days. In addition, it states in the acknowledgment there was no-cost renewal peeling serum which we didn’t get. I will be driving my concern onto Trading Standards on Monday.
Justification After Excuse
We bought on the 18th Sep nevertheless never have gotten my personal products. Modern justification is caused by a technical mistake, final days was actually because personnel isolating. We have delivered lots of communications and telephone calls.Each energy I am informed it’s been resolved! I have the TJC plus which ensures a 2 time rapid delivery, it doesn’t assure anything, my personal previous order got more 14 days. Avoid, it’s really perhaps not worth the complications!
I will be most sorry that you haven’t obtained your item. Your most certainly needs to have gotten they chances are. I’m therefore sorry.
The matter might escalated into the Management of the factory and I also has wanted immediate dispatch with the items.
Kind regards,CraigTJC – Customer Care
Bought a young child’s money box on 28th…
Purchased children’s money-box on 28th September and possess not got it however, not satisfied
Many thanks for your review.
It is also disappointing to understand you have not gotten the object. I could notice that it absolutely was sent in the seventh October.
A zoosk dating part regarding the Resolutions employees would be helping you with this specific purchase fleetingly.
Best wishes,CraigTJC – Customer Support
Escape at completely all outlay
About yesterday I put an order for a ring and wristband from TJC. I got myself these as a final second birthday gift.
The day following purchase had been trapped on “being prepared” within the app therefore I sent TJC an email to inquire of for an improve when I elected smooth delivery and paid for they.
About an hour after Ben responded with, I’m examining your purchase now and I also’ll be in touch quickly. Another 2 days gone by without an update from Ben’s previous email. So I emailed all of them ONCE MORE. This time i acquired a reply over a day later to state, sorry but we can’t see an order in purchase quantity you may have provided.
Then I sent another e-mail anxiously to Ben stating TJC took the funds off my lender. I want the merchandise or a refund or i’m going to be calling my personal lender.
Another the next day Ben replies once again. Now according to him he has situated the transaction but considering a technical error with TJC your order hasn’t been invoiced. Then he informed me that the installment hadn’t read to TJC and had been pending with my bank. He assured me personally that order had not attained TJC plus in 5 to 7 working days the money would seemingly feel gone back to my levels. I examined the TJC software and the purchase got gone away from my personal order record.
Extremely annoyed and now anxiety ed that i mightnot have the gift suggestions over time I ordered similar products again through the TJC membership on Amazon with assured finest distribution.
These products arrived the day after.
From attraction I exposed my personal TJC levels in order to find out if the first purchase have reappeared and demonstrated as cancelled. While I lost into my personal order record to my shock the order got reappeared and now demonstrated as dispatched.
We emailed TJC over and over Ben responded 35 hrs afterwards. He said that the order had now come sent and would reach the house in 24 hours or less.
Positively extravagant support service and that I already have 2 of the identical necklaces and 2 of the identical rings.
I currently have the hassle of trying to come back another purchase through Amazon receive a reimbursement.
P.S the bracelet that I bought from TJC on Amazon was the very same bracelet as I purchased in the TJC websites. Yet regarding Amazon bracelet the gems include half the dimensions as the treasure rocks regarding one we initially purchased from TJC. This leads me to genuinely believe that the product quality isn’t trustworthy.